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Aug 5, 2020

Talk highlights:

  1. People are what makes or breaks a brand 
  2. Learning from others’ stories and best practices in the restaurant industry
  3. Focusing on creating happy employees will, in turn, create happy customers

Speaker bio:

Austin’s career an operator at Four Foods Group’s first location opened with Kneaders...

May 27, 2020

Talk highlights:

  1. Changes to the grocery industry caused by COVID-19
  2. Why some grocery stores don’t make it past the planning stages
  3. How Planned Grocery came to be

Speaker bio:

David Beitz and George Daigh are Co-Founders of Beitz and Daigh Geographics, Inc. the company that created Planned Grocery in 2016. Planned...

May 8, 2020

Talk highlights:

  1. The advantage of having offered delivery pre-pandemic 
  2. Optimizing new and existing sites to be off-premise friendly
  3. The biggest issues on the minds of many restaurant professionals

Feb 26, 2020

3 main points:

  • Things that Fred learned from his mentors, like Rich Melman from Lettuce Entertain You, and how it molded him into the business consultant he is today
  • How technology advancements disrupted the industry - both in front-of-house and in the kitchen
  • How restaurants can improve the experience for...

Jan 21, 2020

3 main points

  •  Selecting talent versus hiring people
  •  Creating a company language that matches the existing behavior
  •  The key to retaining good talent

Speaker Bio

Dee Ann Turner started her Chick-fil-A career as a secretary to the Vice President of Human Resources and eventually, moved up to the VP of Talent and...